Mail overview for teams and people with many accounts
All your mailboxes. One calm overview.
OpenMailman brings Microsoft 365, Gmail and IMAP together in one place. AI suggests who should handle each email, replies always go out from the right account, and tasks are created in OpenTIME straight from the conversation. What is private stays private.
- One overview of all accounts and shared mailboxes
- AI suggestions for who should take an email
- Replies are sent from the account the email arrived on
- OpenTIME tasks straight from the conversation
From mail chaos to a calm workday
You should not have to log in to many accounts and judge what to pass on yourself. OpenMailman does the heavy lifting and leaves you in control.
One unified overview
See everything that arrived across accounts and shared mailboxes, and what still needs a reply. The same email in several accounts shows as one conversation.
AI suggestions, your call
Category, language, a short summary and a suggestion for who should take the email. You choose to assign, keep or dismiss.
Fixed rules
For example invoices to accounting or newsletters to low priority. Rules run first and can be tested against your latest emails before you switch them on.
Reply from the right account
Your reply is always sent from the account the email arrived on and lands in that account’s Sent folder. CC is kept on reply all.
Tasks in OpenTIME
Create a task straight from a conversation with summary, sender and internal notes. See your open OpenTIME tasks on your daily overview.
Ask OM (OpenMailman)
Search in plain language: “unanswered emails from customers this week”. Results stay within what you have access to and can be saved as a view.
A dashboard for your morning
A calm “Today” page with what needs you, hand-over suggestions and emails you are waiting on. Widgets can be moved and customised.
A colour per account
Every account has its own colour and name, so you see at a glance where an email belongs, in both light and dark mode.
From inquiry to finished task
Inquiries from email and chat end up in the same place and get an owner.
A shared inbox for the whole team
Emails from all accounts and shared mailboxes are collected in one place. You can see who has taken a conversation, and you are told if a colleague is already writing a reply.
InboxAMPLicence quoteLogin not workingAssigned to AnnaInvoice 1042Mads is writing a reply …AI triage: the right answer or the right person
In the chat, AI can answer from approved knowledge. AI assesses emails and passes them on to the colleague whose skills fit best. Automatic email replies exist only if an administrator switches them on for a shared mailbox.
InquiryAI assessesChat: answer from approved knowledgeAEmail: sent to Anna, whose skills fit bestOMC: OpenMailChat (chat on your website)
A chat bubble can be embedded on your own site. AI can answer from your approved knowledge, and the answer is always marked as an AI answer. Otherwise the conversation is passed on to an employee and lands in the same inbox as emails.
ChatHow do I reset my access?
You can do that under Log in. Tap Forgot password.
I would like to talk to a person.
Passed on to an employee
OpenTIME: a task straight from the conversation
Create an OpenTIME task from a conversation with summary, sender and internal notes, without leaving the inbox.
Login not workingCreate taskTask in OpenTIMEFrom conversation, with summary and notes
How it works
Connect your existing mail accounts and keep them exactly as they are.
Connect your accounts
Choose Microsoft 365, Google or IMAP/SMTP. Decide whether the account is private or a shared mailbox, and invite colleagues if needed.
Get an overview and suggestions
New emails are gathered in one place, sorted by your rules and given an AI suggestion for who should handle them.
Reply and follow up
Reply from the right account, assign to a colleague, write internal notes or create an OpenTIME task without switching windows.
Private means private
OpenMailman is built so you can bring all your accounts together without compromising confidentiality.
Private accounts stay private
The content of private accounts cannot be seen by other users or administrators. This is enforced in the access rules and covered by automated tests.
AI only sees what you may see
AI works within your own access rights. For recipient suggestions, only addresses and timestamps from other accounts are used, never their content.
Email content is data, not orders
The content of an email is always treated as data and never as instructions. AI only acts within the limits your administrator switches on: answers from approved knowledge, and suggestions or assignment to the colleague who fits best. All AI decisions are logged, and AI can never see private mailboxes without the owner's consent.
AI never blocks you
If AI is unavailable you can still read, reply and assign as usual.
Encrypted credentials
Access tokens and passwords for your mail accounts are stored encrypted.
Everything is logged
Actions are recorded in an audit log, so it is clear who did what.
Works with what you already use
OpenMailman focuses on email and your workflow, and only connects what makes sense.
Microsoft 365
Mailboxes and shared mailboxes via Microsoft sign-in.
Gmail / Google Workspace
Personal and shared Google accounts via Google sign-in.
IMAP / SMTP
Any other mail provider with IMAP/SMTP, using a username and password.
OpenTIME
Create tasks and see your open tasks without leaving the inbox.
Claude
Used for summaries, suggestions and natural-language search.
Frequently asked questions
Which mail accounts can I connect?
Microsoft 365, Gmail/Google Workspace and any provider with IMAP/SMTP. You can connect both your own accounts and shared mailboxes.
Can others see my private emails?
No. The content of private accounts can only be seen by you, not by colleagues and not by administrators.
Does AI reply to emails for me?
Automatic AI replies to email are off by default and can only be switched on per shared mailbox by an administrator. Private mailboxes never get automatic replies. In the chat, AI can answer from your approved knowledge base, and the answer is always marked as an AI answer with the option to reach a person.
Which account is my reply sent from?
From the account the email arrived on. If it exists in several of your accounts, you choose the sending account.
What happens if AI is down?
Inquiries are distributed automatically in the team, even if AI is not available.
How do I get access?
Click “Get started”. You will land on the login page, where you can log in or request access.
Is OpenMailman available in Danish and English?
Yes, both this site and the app itself come in Danish and English. The app works on mobile and follows your light or dark mode automatically.
Ready for a calmer mail overview?
Connect your first account and see what it feels like to have everything in one place.